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A mid-size device company is expanding and this is a great opportunity to become the company’s highly visible Reimbursement Specialist in a field-based position.

The company’s products currently have coverage but they are taking a proactive approach with the providers and assist them with coding issues.  Their recent product is a first in class product.  Their pipeline is developing with future products and indications in the future.

Key Responsibilities:

• Develop relationships with providers to increase the adoption of their products and assist with coding issues
• Assist Director of Reimbursement, Payer Relation Managers to educate providers on coding for the product
• Develop relationships with Key Opinion Leaders to serve as an advocate for the product’s clinical and economic effectiveness to the payors

Requirements:

• Bachelor’s degree
• 3-5 years of medical device reimbursement experience with a demonstrated track record of success in working with providers on coding and reimbursement issues
• Experience in working with and developing relationships with key decision-makers, such as Medical Directors, in Medicare, Private and Medicaid payors
• CPC certification preferred

Feel free to call me and I’d be happy to go into detail with you about the position.  My phone number is 937-281-1165 or email me at jason@alpinesearch.net

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An exceptional, industry leading company needs a Manager of Operations to ensure its telephone operations and call center are first in class.

The company works with the top biotech firms whose products save lives.  Their services are needed to insure the product is delivered and supported to the infusion centers and physician’s offices.  In addition they are responsible for helping the patient gain access to medications they cannot afford.

This position will be responsible for leading a team involved in high level customer response to technical reimbursement questions.  The staff is responsible for highly sophisticated medical inbound calls with a moderate volume rate.

Responsibilities:

• Ensure contract specifics are met for clients, improve performance if possible
• Provide leadership to call center staff and management
• Designing matrixes, policies and procedures to insure quality standards are met
• Developing quality assurance and process management strategies
• Work effectively with other departments
• Monitor and Maintain profitability

Background of the ideal candidate:

• Strategic experience with large healthcare oriented call centers
• Experience with Part B products would be a big plus
• This is a very technical hotline that deals with patients, providers and payors.  The products are expensive and treat life threatening diseases so a medical background would be preferred
• P&L experience
• Large team management experience
• 4 year bachelor’s degree

I’d like to go into more detail about the position.  Feel free to call me at 937-281-1165 or email me at jason@alpinesearch.net